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Your Order On the Way

Get ready for your TouchUpDirect order! Learn about our shipping process, delivery expectations, and how to track your package.

Where is My Order?

Delivery Timelines. Here’s when you can expect your order to be delivered:. UNITED STATES (Contiguous). Free Standard Shipping. Up to 14 calendar days from the date of purchase, no tracking is available. Upgraded Shipping (for limited colors only). U

Can I Cancel My Order?

If you need to cancel or make a change to your order, please contact us as soon as possible. We can cancel, make changes or issue refunds for any order that has not yet entered the fulfillment process.

Where Is My Tracking Number?

Tracking is provided for all orders. A shipping update email with your tracking number will be sent within 4-7 business days of the date of purchase; depending on the volume of orders processed. Our peak season typically occurs between April and Sept