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What can I do if I received a defective product or am unhappy with the product?Updated 2 months ago

If you received a defective product, or you're not satisfied with your purchase, please contact our customer service team. You may be eligible for a replacement or refund for the item. If you are instructed to return the item, please make sure to follow the provided instructions. If the item is not required to be returned, a refund will be processed to your original payment method within certain date range, and you will be notified by email.

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