ParcelGuard Shipping Protection

ParcelGuard is our shipping protection program, providing faster resolutions if your order is lost or stolen. With ParcelGuard, you’re covered for expedited replacements or refunds—giving you peace of mind at checkout.

How It Works

• Lost or Stolen Package: We will process an expedited replacement or refund right away.

• No extra steps: Claims are prioritized and handled faster than our standard process.

Frequently Asked Questions

Q: Do I need ParcelGuard to get a refund or replacement?
A: No. Even without ParcelGuard, we will help if your package is lost or stolen. ParcelGuard simply speeds up the process.

Q: How do I file a claim?
A: Contact our support team with your order number and details. If you purchased ParcelGuard, your claim will be expedited.

Q: Can I add ParcelGuard after I place an order?
A: ParcelGuard must be added during checkout. It cannot be added after the order is placed.