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Where is My Order?Updated 5 months ago

 

Delivery Timelines

Here’s when you can expect your order to be delivered:

UNITED STATES (Contiguous)

Free Standard Shipping

Up to 14 calendar days from the date of purchase, no tracking is available

Upgraded Shipping 
(for limited colors only)

Up to 7 business days, tracking is available for most orders.

 

Fulfillment Timelines

Processing times vary based on the type of order, the popularity of the color(s) in the order, the shipping method selected, and when the order was placed:

UNITED STATES (Contiguous)

Free Standard Shipping

Ships up to 4-7 business days after the day of purchase; depending on order volume

Upgraded Shipping 
(for limited colors only)

Ships up to 2 business days after the day of purchase

 

Email Communication

  • Order Confirmation – within 2 hours from the time of purchase
  • Order Shipped – within seven business days from the date of purchase. With upgraded shipping, this email contains tracking information. 

Have a tracking number? Track your order here

If you don't get these emails for your order, we suggest checking your junk or spam folder first. If you do not receive any communications about your order from us within four days of the purchase, please get in touch with our customer support team for assistance.

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