Some orders are currently experiencing delays from our warehouse due to order volume and extended lead times for shipping with our carriers due to the COVID-19 pandemic. Please be patient as we work diligently to provide the best service to our customers that we can while maintaining the health and safety of our staff.
The processing time of your order depends on several things including the type of order, the popularity of the color(s) in the order, the shipping method selected, and when the order was placed.
Here’s what you can expect:
UNITED STATES (Contiguous) |
|
Free Standard Shipping |
Up to 14 days, no tracking available |
Upgraded Shipping |
Rush production, arrives in 2-5 days |
Free standard shipping orders are processed and shipped within 4 days after the order has been placed. For example, if an order were received late Friday night (PST), it would ship no later than Tuesday the following week.
Upgraded shipping (available for limited colors only) orders include rush production and ship within 1-2 business days after the order has been placed.
Once an order has been processed for shipping from our warehouse in Southern California, we email a shipment confirmation to the customer. With upgraded shipping, this email contains tracking information.
If you do not receive this email for your order, we suggest first checking your junk or spam folder.
If you do not receive any communications about your order from us within 4 days of the purchase, please contact our customer support team for assistance.